Asked by Spencer Hamer- on Jun 19, 2024
Verified
Businesses must respond to customers more quickly and appropriately than they did prior to social computing.
Social Computing
Refers to the use of computational devices to facilitate or enhance social interactions, involving the study and design of systems that support social behavior.
Customers
People or organizations that buy products or services from a company.
- Acquire knowledge about the significance of social media in providing customer assistance and executing marketing efforts.
Verified Answer
GG
Görkem GörenJun 23, 2024
Final Answer :
True
Explanation :
Social computing has increased customer expectations for rapid and personalized responses, making it essential for businesses to adapt to these expectations to maintain customer satisfaction and competitiveness.
Learning Objectives
- Acquire knowledge about the significance of social media in providing customer assistance and executing marketing efforts.
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