Asked by ??????? ?? ???? on Sep 24, 2024

Gisele, an office manager, decides to use the technique of "confront, contain, and connect" to deal with Jimmy, a clerk who is in an explosive, angry mood. To implement contain, Gisele will ________.

A) brings Jimmy to a conference room away from the center of activities
B) demand that Jimmy see a psychiatrist immediately
C) tells Jimmy that his behavior will not be tolerated
D) asks Jimmy, "How can we make you happier?"

Confront, Contain, Connect

A conflict resolution strategy involving directly addressing an issue, managing its impact, and establishing relationships or understanding.

Explosive

Characterized by a sudden and pronounced release of energy, often causing destruction.

Conference Room

A dedicated space within a building where meetings are held.

  • Determine and utilize approaches for mitigating conflicts and engaging in negotiations.