If an organization is concerned about whether changes in trainee behaviour and performance transfer to organizational-level outcomes, what is it they are concerned about?

A) positive transfer
B) horizontal transfer
C) vertical transfer
D) far transfer

Organizational-Level Outcomes

Refer to the impacts or results achieved by an organization as a whole, often measured in terms of productivity, profitability, quality, and customer satisfaction.

Vertical Transfer

The process by which knowledge, skills, and behaviors learned in training are applied to different levels of tasks or responsibilities within an organization.

Horizontal Transfer

The application of skills and knowledge learned in one area to another within the same level of an organization, promoting versatility and adaptability.