Asked by Michael Thamms on Apr 27, 2024
Verified
If peer review does not lead to a compromise, a neutral party from outside the organization hears the case and tries to resolve the conflict and attempts to reach a compromise. This process is called
A) mediation.
B) carve-out.
C) open-door policy.
D) fair representation.
E) attrition.
Mediation
A form of conflict resolution in which an impartial third party facilitates communication and negotiation between disputing parties to help them reach a mutually acceptable agreement.
Neutral Party
An unbiased individual or entity not involved in the interests of any of the disputing parties, often used in negotiations or conflict resolution.
Peer Review
Process for resolving disputes by taking them to a panel composed of representatives from the organization at the same levels as the people in the dispute.
- Understand the concept and applications of alternative dispute resolutions (ADRs) in organizations.
Verified Answer
DC
Dessy ChristinaMay 03, 2024
Final Answer :
A
Explanation :
The process described in the statement is mediation, which involves a neutral third-party attempting to facilitate a compromise between the conflicting parties. Carve-out refers to exempting certain individuals or groups from a policy or rule, open-door policy refers to a policy of allowing employees to communicate directly to upper management, fair representation refers to ensuring all parties are represented fairly in a dispute, and attrition refers to a natural reduction in the size of a workforce.
Learning Objectives
- Understand the concept and applications of alternative dispute resolutions (ADRs) in organizations.