In providing impetus,the managerA) invents a solution that he or she thinks will meet both parties' needs,and usually enforces that solution on both parties.B) passively listens to what each side chooses to tell him or her,and then makes a decision (tells the parties how to solve the conflict) based exclusively on the presentations.C) tries to make a quick diagnosis of what the conflict is about and then tells the parties that if they don't find a solution,he or she will impose one on them.D) combines arbitration and mediation to arrive at a solution acceptable to all parties.E) None of the above describes providing impetus.

Question

In providing impetus,the managerA)  invents a solution that he or she thinks will meet both parties' needs,and usually enforces that solution on both parties.B)  passively listens to what each side chooses to tell him or her,and then makes a decision (tells the parties how to solve the conflict) based exclusively on the presentations.C)  tries to make a quick diagnosis of what the conflict is about and then tells the parties that if they don't find a solution,he or she will impose one on them.D)  combines arbitration and mediation to arrive at a solution acceptable to all parties.E)  None of the above describes providing impetus.

Victor Makori · Accepted Answer

Final Answer : C, Explanation :  Providing impetus involves pushing parties towards resolution by indicating the manager will impose a solution if they don't find one themselves, which encourages them to work towards a mutual agreement.

Definitions

Learning Objectives

Learning Objectives

Related questions