Asked by Doryian Robinson on Sep 28, 2024
In the context of empathic communication between social workers and clients, which of the following statements is true of confrontation?
A) It is employed to expand clients' awareness and to motivate them to action.
B) It is ineffective when clients are contemplating actions that are unlawful.
C) It is employed to make a client pay attention to other people's feelings and circumstances.
D) It is ineffective when clients are contemplating actions that are dangerous to themselves.
Empathic Communication
A communication approach that involves understanding and sharing the feelings of another, enabling deeper connections and understanding.
Confrontation
A direct engagement or challenge towards a disagreement or issue.
- Gain proficiency in providing sensitive and relevant replies to the emotional situations and concerns of clients.
- Cultivate the ability to manage client defensiveness, criticism, and anger with professionalism.
Learning Objectives
- Gain proficiency in providing sensitive and relevant replies to the emotional situations and concerns of clients.
- Cultivate the ability to manage client defensiveness, criticism, and anger with professionalism.