Asked by Hebban Tawantawan on Sep 28, 2024
When situations such as a client's angry attacks put social workers on the spot, they should :
A) respond by intertwining empathic and authentic responses.
B) leave the room.
C) assign another social worker to the client.
D) argue with the client to prove that he or she is wrong.
Angry Attacks
aggressive verbal or physical expressions directed at someone as a result of anger.
Authentic Responses
Genuine reactions or answers that are true to one's feelings, beliefs, or personality, without pretense or imitation.
- Acquire capabilities to handle client defensiveness, criticism, and anger in a professional way.
Learning Objectives
- Acquire capabilities to handle client defensiveness, criticism, and anger in a professional way.
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