Asked by Hebban Tawantawan on Sep 28, 2024

When situations such as a client's angry attacks put social workers on the spot, they should :​

A) ​respond by intertwining empathic and authentic responses.
B) ​leave the room.
C) ​assign another social worker to the client.
D) ​argue with the client to prove that he or she is wrong.

Angry Attacks

aggressive verbal or physical expressions directed at someone as a result of anger.

Authentic Responses

Genuine reactions or answers that are true to one's feelings, beliefs, or personality, without pretense or imitation.

  • Acquire capabilities to handle client defensiveness, criticism, and anger in a professional way.