Asked by Kristopher Curry on Jul 09, 2024
Verified
Jack, an office supply salesperson, recently called on a customer who was trying to select photos to include in a catalog. The customer wanted to look at the 10 photos side-by-side for comparison, but his easel was too small and the cinderblock walls in the office would not hold tacks or tape. The customer explained that the situation was a regular issue for him. Jack obtained a roll of cork and a can of cork glue to convert an office wall into a giant bulletin board. In this instance, Jack acted as a(n) :
A) tactical partner.
B) creative problem solver.
C) low-involvement decision maker.
D) transactional partner.
E) exchange creator.
Creative Problem Solver
An individual proficient in thinking outside the box to find innovative or non-traditional solutions to complex problems.
Bulletin Board
A physical or digital board where information, notices, or advertisements are posted for public viewing.
Tactical Partner
A business ally or collaborator involved in strategic planning to achieve specific, short-term objectives.
- Identify the role and methods of a salesperson in addressing customer needs and problem-solving.
Verified Answer
Learning Objectives
- Identify the role and methods of a salesperson in addressing customer needs and problem-solving.
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