Jane is a manager in a call center that is experiencing problems with employees spending too much time interacting among themselves when they should be helping customers.Jane could decrease the time interacting by making the work environment more sociofugal.

Making the work environment more sociofugal means designing the space in a way that discourages socialization and encourages individuals to focus on their work. This would help decrease the time employees spend interacting among themselves and increase their productivity in helping customers.