Asked by Komal Klair on May 23, 2024

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Marketers often have huge amounts of information about their customers. What ethical issue should marketers include in their decisions regarding how to use this information?

Ethical Issue

A moral challenge or dilemma arising in a situation, where a decision must be made about the right or wrong action.

Customer Information

Customer information refers to data and insights collected about consumers, such as demographic details, purchasing behavior, preferences, and feedback, which businesses use for marketing and customer service improvements.

  • Examine methods to alleviate consumer apprehensions about privacy in marketing research endeavors.
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Faris AbabnehMay 29, 2024
Final Answer :
They need to respect and protect the privacy of individual customers, and vigilantly guard access to data. This is best accomplished by following the AMA guidelines for conducting marketing research, which focus on conducting marketing research only to produce unbiased, factual information.