Asked by Christopher Vartanian on Jul 02, 2024
Verified
Peter, a union representative, and Mary, a senior manager with a local manufacturer, are looking to resolve a problem in such manner as to allow both parties to maximize their utility-they both want to get everything they want! What term best describes this conflict resolution technique?
A) accommodating
B) collaborating
C) compromising
D) competing
Union Representative
An individual elected or appointed to represent the interests and grievances of union members in discussions with management or employers.
Utility
Utility is the total satisfaction or benefit derived from consuming a good or service.
- Recognize conflict management techniques and the importance of issue-based conflict resolution for organizational wellbeing.
Verified Answer
TB
Tranan Burvill7 days ago
Final Answer :
B
Explanation :
Collaborating is a conflict resolution technique where both parties involved work together to find a solution that fully satisfies the concerns of both. This approach is characterized by an attempt to address all parties' needs and desires, aiming for a win-win situation where everyone gets what they want.
Learning Objectives
- Recognize conflict management techniques and the importance of issue-based conflict resolution for organizational wellbeing.