Saminda, a manager at Sunwear Inc, needs to tell Roger he has been laid off. According to the Lengel-Daft Contingency Model of Media Selection, he should use a rich medium. As a communication consultant, which would you recommend?

A) A face-to-face meeting
B) A voice mail message
C) A videotape presentation
D) A brief memo
E) General e-mail

Lengel-Daft Contingency Model

A theoretical framework suggesting that the effectiveness of communication processes and mediums varies according to the uncertainty and complexity of the situation.

Rich Medium

Communication channels with the capacity to convey messages in a more understanding and effective manner through immediate feedback, multiple cues, and personalization.