Asked by Jocelyn Espericueta on Jun 03, 2024
Verified
The ________ approach to performance feedback is used by most managers.
A) problem-solving
B) tell-and-sell
C) tell-and-listen
D) tell-and-train
E) listen-and-sell
Problem-Solving Approach
A methodical process of identifying a problem, brainstorming solutions, and implementing the most effective resolution.
- Comprehend approaches to performance feedback and their effectiveness.
Verified Answer
CN
cwengile ngejaneJun 08, 2024
Final Answer :
B
Explanation :
The "tell-and-sell" approach involves managers providing feedback to employees by telling them what they did wrong and then selling (persuading) them on the benefits of changing their behavior. This approach is commonly used by most managers.
Learning Objectives
- Comprehend approaches to performance feedback and their effectiveness.
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