Asked by lydia nekundi on Sep 27, 2024

The role of the ombudsman includes all of the following except:

A) To investigate workplace disputes
B) Make a determination as to which party is right
C) To help the parties resolve workplace disputes
D) Help employees prepare their cases

Ombudsman

An independent official appointed to investigate individuals' complaints against maladministration, especially that of public authorities.

Workplace Disputes

Conflicts that arise in the workplace over issues such as working conditions, employee rights, and management practices.

Determination

The resolve or firmness of purpose someone has in pursuing a goal, often in the face of adversity.

  • Digest the intentions, advantages, and formats of grievance strategies, alongside their contribution to the development of better dispute resolution procedures in work contexts.