Asked by Chamil Bruno on Jul 13, 2024
Verified
Tori was selling siding and her boss told her to hide an extra charge for trim in the total, even though the customer was told he would not be charged for trim. Tori was told this was standard practice for the siding company. If the customer takes legal action for this, who is most likely liable?
A) the customer for not checking the order more carefully
B) Tori only, because she wrote the order
C) Tori's boss only, since he told her to do it
D) both Tori and the siding company, because both intentionally misled the customer
E) no one, because this would be considered a victimless crime
Legal Action
A process of pursuing justice through the court system involving legal proceedings.
Extra Charge
A fee added on top of a standard rate or price, often for additional services, special requests, or exceeding a predetermined limit.
Total Charge
Total charge typically refers to the complete amount of fees, costs, or expenses that a customer is required to pay for a particular service or product.
- Identify moral aspects in sales practices and methods to encourage ethical conduct.
Verified Answer
Learning Objectives
- Identify moral aspects in sales practices and methods to encourage ethical conduct.
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