Asked by Siqian Chang on May 04, 2024
Verified
What are the six strategies that can be applied in contentious situations?
Contentious Situations
Scenarios characterized by disagreement, conflict, or controversy where parties have opposing opinions or interests.
- Become familiar with the typical procedures for conflict de-escalation.
Verified Answer
AK
Ambika KandelMay 06, 2024
Final Answer :
(1)Reaching agreement on rules and procedures; (2)Reducing tension and managing the de-escalation of hostility; (2)Enhancing communication,particularly improving each party's understanding of the other's perspective; (3)Controlling the number and size of issues in the discussion; (4)Establishing a common ground on which the parties can find a basis for agreement; (5)Enhancing the desirability of the options and alternatives that each party presents to the other.
Learning Objectives
- Become familiar with the typical procedures for conflict de-escalation.