Asked by Sofiya Hoyda on Jun 15, 2024
Verified
When asked by her instructor to rate her fellow group members according to their performance in a class project, Kirsten gave them all a grade of 75 even though it was obvious that some had worked harder on the product than others. Kirsten was guilty of which of the following rating errors?
A) horn and halo
B) recency
C) central tendency
D) primacy
E) leniency
Rating Errors
Mistakes or biases that occur when evaluating the performance or characteristics of others, often leading to inaccurate assessments.
Central Tendency
A statistical measure that identifies the center of a data set, often represented by the mean, median, or mode.
Horn and Halo
A cognitive bias that allows one outstanding trait, either good (halo) or bad (horn), to overshadow other traits in making judgments about someone or something.
- Recognize the potential rating errors and biases in performance appraisals and how to mitigate them.
Verified Answer
CG
Curissa GreshamJun 22, 2024
Final Answer :
C
Explanation :
Kirsten's rating error is central tendency, as she rated all group members equally despite differences in their performance. The other rating errors do not apply in this situation - horn and halo refer to overall perceptions of a person, recency and primacy refer to the order in which information is presented, and leniency refers to a tendency to rate everyone higher.
Learning Objectives
- Recognize the potential rating errors and biases in performance appraisals and how to mitigate them.