When Hailey noticed that her colleagues are overloaded with work, she often offers to help them. Hailey's actions are an example of good __________________.

A) criterion competency
B) organizational leadership
C) intragroup reliability
D) organizational citizenship
E) group-role credibility

Organizational Citizenship

The voluntary commitment beyond contractual tasks by employees, which contributes to the well-being and efficiency of the organization.

Criterion Competency

The specific skills, knowledge, and abilities that are crucial for successful performance in a particular job or role.