Asked by YUEYING HUANG on May 09, 2024
Verified
Which element below is considered a "hard" influence tactic?
A) assertiveness
B) personal appeals
C) exchange
D) inspirational appeals
Assertiveness
The quality of being self-assured and confident without being aggressive, effectively communicating one's needs and desires.
Personal Appeals
Requests or suggestions that are based on personal relationships or friendships rather than on formal authority or logic.
Exchange
The act of giving something to someone and receiving something else in return.
- Differentiate between "hard" and "soft" influence strategies.
Verified Answer
SC
samantha chercolesMay 12, 2024
Final Answer :
A
Explanation :
Assertiveness is considered a "hard" influence tactic because it involves direct and forceful forms of persuasion, such as demanding, ordering, or using pressure to convince others to comply with a request or follow a directive.
Learning Objectives
- Differentiate between "hard" and "soft" influence strategies.
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