Asked by Diego Blanco on Sep 29, 2024
Which of the following statements is true about conflicts?
A) Human conflict is not a normal occurrence.
B) Effective managers are not afraid of conflict.
C) Managers should pursue all employee conflicts.
D) Conflicts always end in hostility and frustration.
Effective Managers
Individuals who achieve organizational goals through efficient planning, organizing, leading, and controlling resources.
Employee Conflicts
Disagreements or disputes between employees within a workplace, potentially arising from differences in opinions, values, or interests.
Hostility
An unfriendly or antagonistic attitude or behavior towards others.
- Identify the importance of a manager's approach and behavior in the settlement of disputes.
Learning Objectives
- Identify the importance of a manager's approach and behavior in the settlement of disputes.
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