Asked by Carol Hersan on Aug 01, 2024
Verified
Which of the following would be an appropriate way to start a claim or request for an adjustment?
A) With a complete and specific explanation of the details
B) With information needed to verify the complaint
C) With a clear and calm statement of the problem
D) With a request for a specific action
E) With an expression of your desire to find a solution
Claim
A statement asserting something to be true, which can be supported with evidence or reasons.
Adjustment
The process of making small changes to something in order to improve it or to make it more suitable.
Specific Explanation
A detailed and precise description or clarification of a subject or phenomenon.
- Understand the organization and necessary contents for creating impactful claim or adjustment communications.
- Comprehend the method of initiating a routine message or claim with primary concepts or unambiguous problem statements to capture attention.
Verified Answer
MY
Mikey YahnerAug 07, 2024
Final Answer :
C
Explanation :
Starting with a clear and calm statement of the problem is the most appropriate and effective way to initiate a claim or request for an adjustment. This approach can help establish a professional and respectful tone and also helps the recipient clearly understand the issue at hand. It may be helpful to include additional information and details later in the communication, but starting with a concise statement of the problem is the best first step.
Learning Objectives
- Understand the organization and necessary contents for creating impactful claim or adjustment communications.
- Comprehend the method of initiating a routine message or claim with primary concepts or unambiguous problem statements to capture attention.