Asked by karisma hallie on May 14, 2024
Verified
Which refers to the unintended consequences of George Ritzer's McDonaldization like long lines and dehumanization of customer and employee alike?
A) Efficiency
B) Calculability
C) Predictability
D) Control through nonhuman technology
E) Irrationality of rationality
McDonaldization
The process by which the principles of the fast-food restaurant are coming to dominate more sectors of American society as well as the rest of the world, leading to increased efficiency, predictability, calculability, and control through the substitution of non-human for human technology.
Irrationality of Rationality
A concept suggesting that rational systems or practices can lead to outcomes that are irrational or harmful to societal well-being.
Unintended Consequences
Outcomes that are not foreseen or intended by a purposeful action, which can be positive, negative, or inconsequential.
- Comprehend the difficulties and inconsistencies inherent in globalization, alongside the concept of "irrationality of rationality" as exemplified by McDonaldization.
Verified Answer
HB
Hannah BlihovdeMay 19, 2024
Final Answer :
E
Explanation :
The concept of "irrationality of rationality" in Ritzer's McDonaldization theory refers to the unintended consequences of the pursuit of efficiency, calculability, and predictability, resulting in dehumanization and irrational outcomes. Long lines and the dehumanization of both customers and employees are some examples of these unintended consequences.
Learning Objectives
- Comprehend the difficulties and inconsistencies inherent in globalization, alongside the concept of "irrationality of rationality" as exemplified by McDonaldization.