A patient with a history of command hallucinations approaches the nurse, yelling obscenities. The patient mumbles and then walks away. The nurse follows. Which nursing actions are most likely to be effective in de-escalating this scenario? (Select all that apply.)

A) State the expectation that the patient will stay in control.
B) State that the patient cannot be understood when mumbling.
C) Tell the patient, "You are behaving inappropriately."
D) Offer to provide the patient with medication to help.
E) Speak in a firm but calm, caring voice.

Which agency provides coordination in the event of a terrorist attack?

A) U.S. Food and Drug Administration (FDA)
B) Environmental Protection Agency (EPA)
C) National Incident Management System (NIMS)
D) Federal Emergency Management Agency (FEMA)

Which is an example of an ongoing assessment?

A) Taking the patient's temperature 1 hour after giving acetaminophen (Tylenol)
B) Examining the patient's mouth at the time she complains of a sore throat
C) Requesting the patient to rate intensity on a pain scale with the first perception of pain
D) Asking the patient in detail how he will return to his normal exercise activities