Which of the following is important to include in the close of a message when you are responding after a mistake was made by your organization?

A) Clear identification of who made the mistake
B) Assurance the error will never happen again
C) A reminder of the bad news
D) Reasons for the decision
E) A description of actions taken to avoid similar mistakes

Fill in the table.Assume the fixed cost is $800.

Firms sometimes disguise the cost or layoffs and reorganizations that may be attributable to poor management as:

A) continuing operations.
B) unusual activities.
C) restructuring charges.
D) None of the above

The federal government placed new legislation before Parliament regarding the regulation of telecommunication companies. Which of the following statements is not true?

A) This proposed legislation is called a "bill."
B) This legislation must be brought before the House of Commons three times and then it will be law if it is passed.
C) Once passed by the House of Commons, a bill is sent to the Senate for approval.
D) Once the proposed legislation has been passed by the Parliament of Canada; it must be given royal assent and be proclaimed.
E) Once the proposed legislation has been passed by the Parliament of Canada it can be amended by another statute.

It is not possible to earn an economic profit without also earning an accounting profit.

Generation Y is known as the "thumb culture" but they are also big on:

A) public transit.
B) rebellion.
C) volunteering.
D) alcohol.

Villella Corporation is conducting a time-driven activity-based costing study in its Tech Support Department. The company has provided the following data to aid in that study:
Required:
Prepare a time-driven activity-based costing Customer Cost Analysis report that determines the total Tech Support Department cost assigned to each customer.