A surgical nurse brings her complaint directly to the top administrator of the hospital. She is, therefore, violating the tactic called ________.

A) learn from your boss's mistakes
B) stay in touch
C) recognize that your boss has problems too
D) avoid bypassing your manager

Conversion cost is the combination of direct labor cost and factory overhead cost.

Which of the following is likely to be an extreme view taken by critics of illegal immigration?

A) Illegal aliens are close substitutes for legal resident workers.
B) Illegal workers accept jobs that legal residents are unwilling to do.
C) Undocumented workers do not displace legal residents from their jobs.
D) Undocumented workers are complements to legal resident workers.