Type modifications such as boldface,italics,underlining and color represent what design element?

A) Graphics
B) Typeface
C) Improved readability
D) Type style
E) Balance

If you expect the audience to react favorably to your message,how should you handle the conclusions and recommendations in the message?

A) Increase the amount of supporting evidence
B) Build a strong argument that implies a conclusion
C) Place them up front
D) Build a point by point argument that leads to the recommendations
E) Place them after reasons for the recommendations

In the context of organizational development, _____ include team building, sensitivity training, role playing, and survey feedback.