A consumer's willingness to pay depends on the:

A) cost of producing a given good or service.
B) expected additional benefit of consuming a given good or service.
C) size of the shortage of a given good or service.
D) size of the surplus of a given good or service.

Twenty percent of top management positions and 25 percent of middle management positions will become vacant in the near future,and retirements of baby boomers will accelerate this trend.Yet,about one-half of the HR managers consider developing potential leaders as a high priority.What reasons would you give to these HR managers to have them better understand the importance of succession management?

Roediger Corporation is conducting a time-driven activity-based costing study in its Customer Service Department. The company has provided the following data to aid in that study: On the Customer Cost Analysis report in time-driven activity-based costing, the total cost assigned to Customer Q would be closest to:

A) $94
B) $15
C) $233
D) $123

Which of the following is true of high achievers and low achievers?

A) People with a high need for achievement consider high-risk and no-risk situations as a waste of time.
B) People who are driven by a high need for achievement would prefer high-risk situations that have little chance of success.
C) People with a low need for achievement are motivated by the expectation of success.
D) People with a low need for achievement prefer moderate-risk situations that are more likely to guarantee success.

Logistics, in its simplest form,

A) is a military term, as it was developed originally to supply the battlefield.
B) combines inbound logistics with the outbound logistics of physical distribution.
C) is another term for transportation management.
D) does not involve customer service or other related functions.

Costs incurred in training,motivating,compensating,and monitoring employees can be viewed as investments in human capital that result in gains to productivity per worker.How does this type of investment yield such gains?

A) by matching the business strategy to the external environment
B) by matching the capabilities of employees with the corporate strategy
C) by matching the needs of the employees to their desires for empowerment
D) by matching the HR strategy to the potential employee competencies