Authentic leadership is ______.

A) easily defined
B) a complex process
C) similar to path-goal theory
D) similar to trait approach

All of the following are phases of the change process EXCEPT for ______.

A) definition
B) clarification
C) action
D) sustainability

What are the decorative type elements such as boldface,italics,and color referred to as?

A) Type style
B) Typeface
C) Justification
D) White space
E) Balance