A chief operating officer of the company who applies the level of administrative skills to the degrees delineated in Katz's model ______.

A) incorporates the entire staff in the process of shaping the company's goals
B) is more "hands-on" with producing the company's product than interacting with staff
C) has higher involvement with things than people or ideas
D) avoids getting to know the staff

On a balance sheet,total assets must always equal the sum of liabilities and owners' equity.