Pablo dislikes his teammate Sam. As a result, which level of emotional intelligence is Pablo likely to display in working with Sam?

A) Reverse
B) Neutral
C) High
D) Low

As a classic form of written business communication,________ are brief written messages sent to customers and other recipients outside the organization.

A) letters
B) memos
C) reports
D) proposals

Daily usage of a product is 10 in a facility that operates every day of the year. Setup cost is $68 and annualized carrying cost is $100. Daily production of this product is 20. Lead time is 14 days; safety stock is one day's production. What is the optimum kanban size, and number of kanbans?