Which of the following is NOT an example of incremental change?

A) A motel switches to a less expensive detergent for washing sheets and towels.
B) A national chain of coffee stores tests customer response to a new coffee drink by introducing it in a limited number of stores.
C) New owners buy an international company and take steps to cut one million dollars from its annual operating expenses over the next six months.
D) A radio station replaces its late-night deejay with a younger deejay to see if they can attract a larger listening audience.
E) All of these are examples of incremental change.

______ is an organizational style characterized by formalized rules and regulation, specialized routine tasks, division of labor, and centralized authority.

A) Work specialization
B) Formalization
C) Span of control
D) Bureaucracy