With respect to the board of directors of a corporation, which of the following is NOT correct?

A) They manage the business and affairs of the corporation.
B) They are the shareholders' elected representatives.
C) They must always obtain shareholder approval before deciding questions of operating policy.
D) They have the authority to delegate power to officers and agents.

The net present value of $10,000 to be received in exactly three years is considerably greater than $10,000.

__________ include initiating discussion, sharing information, asking information of others, clarifying something that has been said, and summarizing the status of a deliberation.

It is extremely difficult, if not impossible, to effectively resolve conflicts by changing reward systems to reduce competition among individuals and groups for rewards.

The _____ pages, a number of pages that come before the text material, are included when the situation is formal and the report is long.

A) appendices
B) glossary
C) bibliography
D) prefatory
E) executive summary

To show how much he appreciates the business of a regular customer, Claude, a software salesperson, should do all of the following EXCEPT:

A) send information about problems with competing products.
B) call the customer when he solves a customer problem.
C) send greeting cards for birthdays and other special occasions.
D) write congratulatory notes to customers who receive awards.
E) e-mail information about relevant product modifications.