Refer to Kenny's Hardware Store. For influencing peers, Jasmine should use ____________, considered the most effective lateral influence tactic.

A) Pressure tactics
B) Exchange tactics
C) Domination
D) Coalition tactics
E) Consultation

Two people can perceive the same event and interpret it quite differently based on their individual histories,gender,and cultural biases.This is an example of which of the following?

A) Rules of reciprocity.
B) Affinities.
C) Cognitive biases.
D) Bounded rationalities.
E) Referrals.