Greeting your client, establishing comfort, and partaking in small talk take place during the

A) assessment phase.
B) involving phase.
C) exploration-education phase.
D) resolving phase.
E) closing phase.

Which of the following can health care providers expect in the future as a result of the population trends occurring in the United States?

A) There will be an increase in patients who are 65 years of age and older.
B) There will be an increase in patients who are between 15 and 25 years of age and older.
C) There will be an increase in patients who are English speaking.
D) There will be a decrease in patients who are from a lower socioeconomic status.
E) There will be a decrease in Spanish-speaking adults.