Answered
Which is not a benefit for the companies behind cruises in terms of implementation of various customer-centered technologies?
A) Some technology incorporates machine learning that provides the cruise providers with valuable information about their customers and the customer experience.
B) Technology can replace previously needed manpower to perform certain tasks, such as taking food and drink orders.
C) Most of the technology used on cruise ships has eliminated the concern over security breeches that previously existed on cruise ships.
D) Technology enables some cruise lines to be able to offer enhanced experiences that increase cost to customers, therefore increasing profits.
On May 27, 2024