It is said that "The customer is always right." But according to the text the customer is wrong when:

A) demanding fast delivery of a product.
B) requesting a refund for damaged goods.
C) lodging an unfounded complaint.
D) asking for a manufacturer's discount.
E) requesting terms that harm the seller.

A reward does not necessarily have to increase the frequency of the behavior it follows to qualify as a reinforcer.

Which of the following items must be separately disclosed in the statement of cash flows?
I. Interest paid
II. Dividends paid
III. Interest received
IV. Dividends received
V. Auditor's remuneration paid

A) II, III and IV only.
B) I, II and V only.
C) II, III, IV and V only.
D) I, II, III and IV only.

If the price of hand calculators falls from $10 to $9 and, as a result, the quantity demanded increases from 100 to 125, then

A) demand is price elastic.
B) demand is price inelastic.
C) demand is unit elastic with respect to price.
D) not enough information is given to make a statement about elasticity.