Kaiden is a 32-year-old businessman who is being seen in the office because he has been feeling fatigued all of the time. He says he is having difficulty concentrating at work, and his appetite is off. The physician has ordered several blood tests. When you explain the procedure to Kaiden, he smiles and says, "Oh, sure, I've been through this many times before. Do what you have to do!" A few seconds after you withdraw the needle, Kaiden suddenly goes limp. You realize that he has fainted and is beginning to slip out of the chair. What should you do?

A) Thrust his head down between his legs
B) Leave the room immediately to call for help
C) Release the tourniquet, but leave the needle in his arm until the physician arrives
D) Wipe his face with a towel soaked with cool water
E) Gently lower him to the floor while protecting his head

When you ask Mrs. Redding how she would like to pay the $48 she owes for today's services, she hands you a credit card. When you look at the card, you realize that the card expired two months ago. Which of the following would be your best response to Mrs. Redding?

A) "I'm sorry, Mrs. Redding, but this card has expired. Do you have another card we might use?"
B) "Mrs. Redding, I can't use this card because it expired two months ago."
C) "Why are you trying to pay us with an expired credit card?"
D) "Mrs. Redding, this card has expired; would you like me to bill you instead?"
E) "If I put the charge through on this expired card, the credit card company will be furious."

​Providers must apply for registration and receive a DEA number to administer,prescribe,or dispense drugs

A) ​Food and Drug Administration
B) ​National Institutes of Health
C) ​Hill-Burton Act
D) ​World Health Organization
E) ​Medicaid
F) ​Medicare
G) ​Clinical Laboratory Improvement Amendments
H) ​Uniform Anatomical Gift Act
I) ​Occupational Safety and Health Administration
J) ​Controlled Substances Act
K) ​Health Insurance Portability and Accountability Act
L) ​Medicare D
M) ​Affordable Care Act

How often should the office tickler file be checked?

A) Three times a day
B) Daily
C) Every other Friday
D) Once a month
E) Every three months

The act that requires businesses, services, and public transportation to provide "reasonable accommodations" for the disabled is ________.

Most childhood cases of HIV infection are ____.

A) transmitted from a mother to her infant
B) caused by blood transfusions during delivery
C) curable using antiviral agents
D) the result of sending the child to a day-care center
E) caused by formula that has not been sterilized