Refer to Charlie's Dilemma. Which of these would be the first step in the MBO process?

A) Performance appraisal
B) Developing action plans
C) Periodic review
D) Setting objectives
E) Hiring people

What is a set of possible pay rates defined by a minimum, maximum, and midpoint of pay for employees holding a particular job?

A) pay grade
B) pay range
C) pay differential
D) compa-ratio
E) compensation differential