In many instances, customer attrition; the loss of customers over time, is not controllable because of all the following reasons, EXCEPT?

A) The customers may believe a competitor's services create more value
B) Some customers may literally go out of business
C) The customers may merge or be acquired
D) The customers feels that the salesperson is not responding to their calls
E) Certain customers may no longer need the salesperson's services due to change of business

Burns contends all of the following except ______.

A) leadership has a moral dimension
B) leaders should put their values ahead of their followers to reach goals
C) leaders should move followers to a higher level of morality
D) leaders should be involved in followers' personal struggles with conflicting issues

Which of the following is not a business transaction?

A) Erin deposits $15,000 in a bank account in the name of Erin's Lawn Service.
B) Erin provided services to customers earning fees of $600.
C) Erin purchased hedge trimmers for her lawn service agreeing to pay the supplier next month.
D) Erin pays her monthly personal credit card bill.

Author Maggie Jackson's thinks that today's distracting high-tech culture has significantly diminished our ability to focus.It's difficult to think when there are/is​

A) ​many disruptions.
B) ​many small jobs to do at one time.
C) ​continuous information streaming in.
D) ​all of the above

Beginning work in process is equal to

A) cost of goods manufactured plus ending work in process minus manufacturing costs incurred during the current period
B) cost of goods manufactured minus ending work in process plus manufacturing costs incurred during the current period
C) ending work in process plus manufacturing costs incurred during the current period
D) manufacturing costs incurred during the current period minus ending work in process

A donor makes a gift causa mortis based on the realization that,at some point in the distant future,he or she will ultimately die.