When a conflict arose in the team meeting,Sheryl,as a facilitator attempted to reduce the tension by proposing that the team take a break and then come back and list the best elements of both suggestions.Sheryl's desire to reduce tension was reflective of which behavior?
A) Self-oriented B) Maintenance-related C) Task-oriented D) Dysfunctional
Which one of the following options is a drawback of oral communication?
A) It is usually impossible to decode the nonverbal messages. B) It is the least preferred form of communication for managers. C) It is easy for participants to forget the major points that are made soon after a meeting concludes. D) It cannot be used when one is trying to communicate an explanation as well as an emotion.
Few strategies for increasing individual creativity include: 1)Do creative exercises.2)Break some rules -for example:question the validity (and objectivity)of news reports.3)Learn own language (or a new one).4)Keep an open mind.5)Keep a journal-writing down thoughts that helps one remember key discoveries,such as feelings,emotions,and beliefs.6)Develop confidence in one's senses.7)Expose to new perspectives.
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After looking at the PERT chart for the development of the new fashion line,Quinn realized that the longest path showed that the project would take a minimum of 60 days.Quinn was able to get this information as a result of the:
A) longest path method. B) activity path method. C) critical path method. D) project path method.
-A fact is something that has been directly observed to be true while an inference is a conclusion based on speculation. -An example of a fact is,"I failed my math exam last quarter." -An example of an inference is,"Based on last quarter's math exam,I will fail this quarter's exam,too." -Student examples will vary.
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In a recent study,grieving adolescents were asked to evaluate different kinds of support statements.Among the highest rated were __________.
A) tips on how to grieve B) pleasant and distracting thoughts C) tales of similar grief D) expressions of willingness to listen
-Self-worth (self-esteem)is your evaluation of your worth or value based on your perception of such things as your skills,abilities,talents,and appearance. -Social comparison is the process of comparing yourself to others who are similar to you,to measure your worth and value. -People derive their sense of self-worth from comparing themselves to others.
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The intentional manipulation of information to make it more favorable to the receiver is ____.
A) filtering B) perception C) encoding D) decoding