According to Fiedler's contingency theory of leadership, task-motivated leaders tend to perform best in which situations? Why?

After observing a customer verbally abuse a server, the first thing a manager can do to ensure quality service is to

A) ask the customer to leave the restaurant.
B) assume the server is at fault and respond accordingly.
C) provide emotional support to the server.
D) review the delivery support system.
E) clarify service delivery expectations.

One reason that a mechanistic organization design is more likely to be resistant to change than an organic design is that the multiple levels through which new ideas must be screened in the mechanistic organization increase the probability that the idea will be screened out because it threatens the status quo.

Refer to Scenario 16.2. What is Sally's marginal rate of substitution of tee shirts for candy at the current distribution?

A) 7/2
B) 2
C) 1/2
D) It is impossible to determine without the prices of each commodity.

Jim created a valid will in 2003.Three years later,he wanted to make some minor changes to the will.Jim wants to modify the provisions of his will without making an entirely new will.He can amend his will by executing a(n) ________.

A) bequest
B) residuary
C) advance directive
D) codicil

Complete the following statement of cash flows using the indirect method:

In tort, damages attempt to put the victim in the position he would have been in had the tort never taken place.

A fairly stable evaluative tendency to respond consistently to some specific object, situation, person, or category of people is called a(n)

A) belief.
B) value.
C) attitude.
D) facet.
E) cognitive dissonance.