The term imperfect competition refers to every market structure besides pure competition.

Bolstering a person's self-esteem and confidence is a guideline for ________ leadership.

A) supportive
B) developing
C) clarifying
D) recognizing

The management at the restaurant where Robin works has long used the phrase "team" in order to describe how everyone at the restaurant needed to pull his or her weight for a collective success. Instead of "shift managers," there were "shift coaches," and instead of "good employees," there were "team players." Recently, a new manager came in to the restaurant and is referring herself as the "director" and all of the staff as "cast members." After two weeks, tensions between staff and management reached a boiling point. How might we best describe what is going on?

A) The new manager didn't thoroughly learn the existing culture in order to manage it well.
B) The new manager didn't have the right vocabulary to describe the staff at the restaurant.
C) The new manager didn't understand the rites of passage she needed to go through before becoming a leader.
D) The new manager is using a different root metaphor to understand how the staff works with management and each other.

Person-role conflict occurs when an individual in a particular role is expected to perform behaviors that clash with his or her _____.

A) personal values
B) personal goals
C) personal roles
D) personal guidelines

Compared to the average company, firms with strong ethical climates tend to

A) employ more business development consultants.
B) offer more goods and services.
C) be more socially responsible.
D) invest more in sales training software.
E) have higher turnover.

Americans demand British pounds so they can

A) supply the British with U.S.dollars to buy American goods.
B) improve the current account deficit.
C) promote American goods in Great Britain.
D) buy British goods.