The fit between what a client is inspired to do and what a social worker attempts to provide is called:​

A) ​motivational congruence.
B) efficacy.​
C) ​cognitive dissonance.
D) ​additive empathy.

_____ invite expanded expression and leave a client free to express what seems most relevant and important to him or her.

A) ​Convergent questions
B) ​Open-ended questions
C) ​Closed-ended questions
D) ​Embedded questions