Answers

ZK

Answered

Melissa has been assigned to implement performance improvement procedures in her organization. She is in the final stage of the decision-making process. In order to make sure that the performance improvement procedures she implemented have been effective, she should ___.

A) analyze the performance improvement procedures
B) identify and define the factors affecting performance
C) generate and evaluate alternative course of action
D) choose a preferred course of action
E) evaluate the results

On May 06, 2024


E
ZK

Answered

A retail store manager is trying to improve and control the rate at which cashiers sign customers up
for store credit cards. After posting a p-chart of the store's credit card sign-ups the manager takes
new samples of size 50 three weeks later. He finds that each sample of 50 contained 5 credit card
signups on average. Find p-bar and 99.73% control limits.

On May 04, 2024


P-bar = 5/50 = .1 or 10%. Sigma-p = sqrt(.1(1 - .1)/50) = .042426. z = 3 for the given confidence level. Using the equations for control limits gives
UCL= .1 + 3(.042426) = .22728
LCL= .1 - 3(.042426) = -.02728 and since a control limit cannot be negative round up to 0.