An ethical dilemma doesn't simply involve choosing right over wrong because there may be several competing values.

In calculating depreciation, residual value is

A) the fair value of the asset on the date of acquisition.
B) subtracted from accumulated depreciation to determine the asset's depreciable cost.
C) an estimate of the asset's value at the end of its useful life.
D) ignored in all the depreciation methods.

A low-Machiavellian personality approaches situations logically and thoughtfully and is even capable of lying to achieve personal goals.

A draft is payable "to the order of Joe Jones or to bearer." Sally finds it and demands payment. Should the drawer pay Sally?

A) No, unless Joe Jones's name is crossed off.
B) No, unless "bearer" is handwritten.
C) Yes, since the word "or" is contained in the instrument, either Joe Jones or the bearer of the draft may obtain payment.
D) No, the terminology is ambiguous and therefore the draft must be paid only to the order of Joe Jones.

___ is a state in which people feel as though they are "submerged" in a group and cannot be singled out by others.

A) Groupthink
B) Contagion
C) Deindividuation
D) Convergence
E) Identity shift

A potential problem of workers putting on a happy face is that they might ________.

A) lose their emotional intelligence
B) make unrealistic demands on management
C) neglect good customer service
D) suffer from stress and job dissatisfaction