Which of the following statements is true of countertransference reactions?​

A) They can result from unmet needs of a social worker.​
B) ​They do not contaminate helping relationships.
C) ​They produce therapeutic emotional reactions.
D) ​They are not influenced by a social worker's past experiences.

To achieve positive results in role clarification while dealing with a new client, a social worker should:​

A) ​not emphasize client responsibility.
B) ​avoid mentioning that difficulties are inherent in the process.
C) ​determine the client's expectations.
D) ​avoid the person-in-the-environment focus.