When a company shows you an item for sale that you might want, but did not know existed, that company is using a(n) ________ engine type of artificial intelligence system.

The threat of new competitors will enter your market is high when entry is _________ and low when there are _________ barriers to entry.

A) easy; few
B) easy; significant
C) hard; few
D) hard; significant

To clear all formatting from a picture, which of the following should be done?

A) Click Reset Picture.
B) Select the picture and press DELETE.
C) Select the picture and press ESC.
D) Click Corrections and select the desired option.

____ changes picture color into black,white,and shades of gray.

A) Blackscale
B) Grayscale
C) Whitescale
D) Colorscale

To change the contents of a macro, you must use the Record Macro button to step into the macro.

A ____ statement is one or more statements contained between braces.

A) conditional
B) nested
C) flow
D) compound