Websites often act as what type of report?

A) Analytical
B) Informational
C) Due diligence
D) Interactive
E) Planning

How does being aware of audience needs influence credibility?

A) It indicates a message has been backed up with data
B) It shows an ability to create emotional distance
C) It demonstrates honesty
D) It demonstrates sincerity
E) It indicates an understanding of what is important to the audience