Asked by Krupa Patel on Jun 28, 2024

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A call center is a _________.

A) CIC
B) CMA
C) JIT
D) SFA

Call Center

A centralized office used for receiving or transmitting a large volume of inquiries by telephone, often for customer service.

CIC

A term that may refer to multiple contexts, commonly "Community Interest Company" in the UK, designed for social enterprises that want to use their profits and assets for the public good.

  • Gain insight into the relevance and functionalities of Customer Relationship Management (CRM) systems.
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David Minks IIJul 01, 2024
Final Answer :
A
Explanation :
A call center is referred to as a Customer Interaction Center (CIC), focusing on managing customer interactions across various channels and touchpoints.