Asked by Madelynn Kjenstad on Jul 01, 2024

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Which of these refers to the collection of activities that build and maintain ongoing,mutually beneficial ties with customers and other parties?

A) Relationship management
B) Transaction management
C) Financial management
D) Marketing management

Relationship Management

The strategy and practices of maintaining and improving relationships between an organization and its clients, customers, or other key stakeholders.

Mutually Beneficial

A situation or agreement that provides advantages or positive outcomes to all parties involved.

Customer Correspondence

The communication or exchange of information between a company and its customers, often for support or feedback.

  • Grasp the importance of relationship management in building business ties.
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Nikki Crawley7 days ago
Final Answer :
A
Explanation :
Relationship management is the correct answer because it involves the collection of activities aimed at building and maintaining ongoing, mutually beneficial ties with customers and other stakeholders. This approach focuses on long-term engagement rather than one-time transactions.